Thank you for shopping with Sree Niravi Media. This Shipping & Delivery Policy outlines how we handle the processing, shipment, and delivery of your orders. By purchasing from our website, you agree to the terms described below.
1. Order Processing
All confirmed orders are processed within 2–4 business days (excluding weekends and public holidays) after payment verification. Once your order is processed, you will receive a confirmation email with shipping details.
In case of any delay in processing your order, our team will notify you via email or phone.
2. Shipping & Delivery Time
Delivery times may vary depending on your location and the availability of courier services. Estimated delivery timelines are as follows:
- Within India: 5–10 business days
- Remote Locations: Up to 14 business days
All deliveries are handled by trusted third-party courier partners. Once shipped, tracking details will be shared via email or SMS where available.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before confirming your order. Promotional or free shipping offers (if any) will be mentioned on specific products or campaigns.
4. Address Accuracy
Customers are responsible for providing the correct shipping address at the time of checkout. Sree Niravi Media will not be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
If a shipment is returned due to incorrect address details, re-shipping may be arranged at the customer’s expense.
5. Delayed or Failed Delivery
In rare cases, delivery delays may occur due to factors beyond our control, such as courier service disruptions, weather conditions, or regional restrictions.
Sree Niravi Media is not liable for any delays once the order has been dispatched from our facility. However, we will assist in tracking and resolving any shipping issues to the best of our ability.
6. International Shipping
Currently, Sree Niravi Media ships only within India. For international orders, please contact us directly at info@sreeniravimedia.com to check availability and custom arrangements.
7. Damaged or Lost Packages
If your order arrives damaged, please notify us within 48 hours of delivery with photos of the package and product. We will coordinate with our courier partner to assess and resolve the issue.
Sree Niravi Media is not responsible for lost or stolen packages once marked “Delivered” by the courier service.
8. Contact Information
If you have any questions or concerns about your order status, please contact us at:
Email: info@sreeniravimedia.com
Website: www.sreeniravimedia.com
9. Agreement
By placing an order on our website, you acknowledge that you have read, understood, and agreed to our Shipping & Delivery Policy.